Whistleblower Policy

For all questions, concerns or feedback for Goodwill Industries, Ontario Great Lakes, or any of our locations, please use our main contact form or ask to speak to the Manager of the specific location.

Would you like to contact the head office of Goodwill Industries, Ontario Great Lakes?

You can fill out a feedback form or contact Goodwill’s head office directly.

Goodwill Industries, Ontario Great Lakes
c/o Shared Services
255 Horton Street East, 2nd Floor
London, Ontario. N6B 1L1
Canada

Email: info@goodwillindustries.ca
Phone: 519-850-9000, press 6

Do you wish to access Goodwill’s whistleblower policy?

Goodwill’s whistleblower policy (view full policy) ensures that Goodwill activities are conducted with integrity and that the confidence held by all our stakeholders is respected.

Please double-check that the activity took place in Goodwill Industries, Ontario Great Lakes’ region. For a list of locations that we operate, click here. If you do not see the location listed, please visit Goodwill.org to find the appropriate Goodwill organization to contact.

Before you access Goodwill’s whistleblower policy…

Speaking to the location Manager will ensure that leadership on site is aware of your feedback and has a chance to reply to your question/concerns and investigate further.

You can issue your feedback or concern directly online here. Your question or concerns are then forwarded to the appropriate person to receive your feedback and address your questions/concerns.

You can call 519-850-9000 (press option 3) to reach Goodwill's head office. You can ask your question or file your concerns in-person, over the phone.

There are 170 Goodwill organizations across North America that operate independently as separate non-profit social enterprises. Please ensure that your questions and concerns are for a location that Goodwill Industries, Ontario Great Lakes operates (view map of locations).

Ethics Hotline

Goodwill Industries, Ontario Great Lakes’ Ethics Hotline, managed by ClearView Connects™ provides a secure and confidential way for you to ask questions, raise concerns or report unethical behaviour. Your identity will not be revealed to Goodwill unless you include identifying information with your submission.

Submit your concern via the ClearView Connects website:
www.clearviewconnects.com

Submit your concern by calling ClearView Connects toll-free line:
1-844-862-9896

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