Strategy and Accountability

Strategy and Accountability


Our stakeholders can feel confident that a donation to Goodwill Industries, Ontario Great Lakes will make a difference in supporting programs and services that transform lives in Southwestern Ontario through the power of Work.

A Policy Governance Approach

Goodwill’s Board of Directors has adopted a ‘policy governance’ approach to ensure its effectiveness, accountability and alignment with vision and mission. Policies focus on defining Goodwill’s desired impacts and strategic pursuits, monitoring progress and compliance, the relationship to the CEO and executive limitations, and the approach to forward and generative thinking. Board policies, together with the Articles of Incorporation, Bylaws and Charters of each Board Committee, provide the framework for the governance of Goodwill and are reviewed and revised as necessary. All policies are reviewed at least every three years.

Accountability and Strategy Links

In 2015-2016 our various social businesses generated over $23 million in revenue, provided more than 600 jobs and transitional employment opportunities, and diverted over 22.5 million pounds from landfills. Additional revenue for our programs is made possible by individual, corporate, foundation and government donations and grants. The following links provide highlights of our strategic plan, key performance measures and financial information:
Board of DirectorsLong-Range Strategic Plan – 2015-2016 Stakeholder Report


Goodwill® Tops the Brand World Value Survey at #1 for Best Brand Overall

Goodwill®, a leading nonprofit provider of job training, employment placement services and other community-based programs, was ranked #1 in the 2016 Brand World Value Index, commissioned by enso, an agency creating world value through mission-driven creativity. In the rankings, Goodwill leads Amazon, Google, Kellogg’s, Johnson and Johnson, and other Fortune 100 brands. The survey asked 3,000 consumers how they perceived the “world value” of 149 well-known organizations, from Disney to United Airlines and some nonprofits like Girl Scouts of the USA, YMCA and Save the Children.
For more info: http://www.goodwill.org/press-releases/goodwill-tops-the-brand-world-value-survey-at-1-for-best-brand-overall/

Goodwill® Named One of America’s Most Inspiring Companies by Forbes

Goodwill Industries International has been featured on Forbes.com numerous times, and most recently on Forbes’ annual list of America’s Most Inspiring Companies. For the third year in a row, it included Goodwill. Coming in at #11 in 2014, Goodwill is the only nonprofit to make the prestigious list. Last year, Goodwill ranked #19.
For more info: http://www.forbes.com/sites/susanadams/2014/12/08/americas-20-most-inspiring-companies/

Goodwill® Scores 99% in Fundraising Efficiency

In rating the 200 largest U.S. charities, Goodwill Industries International scored a 99 percent in fundraising efficiency. The survey reflects data available from a charity’s most recently filed IRS Form 990. The Forbes charities list aims to measure a charity’s level of fundraising efficiency for a given year as well as it charitable commitment.
For more info: http://www.forbes.com/companies/goodwill-industries-international/

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